Privacy Notice

Sync Accountants ("we", "us") is committed to protecting the privacy of your personal data. This privacy notice explains how we collect, use, share, and protect your information.

1. Contact Information

  • Controller: Sync Accountants
  • Address: The Media Centre, 7 Northumberland Street, Huddersfield, United Kingdom, HD1 1RL
  • Email: [email protected]
  • Tel: 01484437403

2. Personal Data We Collect

  • Accounting Information: Information necessary to provide accounting services for our clients, such as business name, financial records, tax-related data, and potentially personal information about employees or customers within that data.
  • Website Usage Data: Information collected via cookies and Google Analytics on our website to help us understand how visitors interact with our site. This may include IP addresses, browser information, pages visited, and time spent on site.
  • Contact & Appointment Data: Information provided when filling out our contact form (fillout.com) or booking an appointment (Calendly.com). This likely includes your name, email address, contact details, and any other details you provide for communication purposes.

3. How We Use Your Data

  • Providing Accounting Services: We primarily process your data to deliver our core accounting services, including preparing financial statements, tax filings, and handling payroll (if applicable).
  • Website Improvement: Analyzing website usage data to understand and improve our website experience.
  • Marketing & Communications: Unless you opt out, we may contact you for occasional marketing communications that align with the accounting services we provide.

4. Legal Basis for Processing

  • Contractual Necessity: Processing your information is essential for delivering accounting services as per our agreement with you.
  • Legitimate Interests: We have a legitimate interest in using your website usage data for website improvement, and possibly also for marketing, depending on how you communicate your consent preferences. (Note: It may be best to obtain separate, verifiable consent for marketing instead)
  • Legal Obligations: We may need to process your data to comply with tax regulations, reporting requirements, and other legal obligations.

5. Sharing Your Data

  • Third-Party Service Providers: We share necessary data with Calendly.com, Fillout.com, and Google Analytics to facilitate appointment booking, contact forms, and website analytics.

6. International Transfers

  • We have measures in place to ensure your data remains protected if temporarily transferred or accessed outside the UK (e.g., via cloud or secure, encrypted storage on devices), aligning with UK GDPR requirements.

7. Your Rights

  • The UK GDPR grants you several rights, including:
    • Right to Access: You can request access to the data we hold about you.
    • Right to Rectification: Request corrections to inaccurate data.
    • Right to Erasure: In certain circumstances, request that we delete your data.
    • Right to Restriction of Processing: Request to limit how we process your data.
    • Right to Data Portability: Request your data in a portable format.
    • Right to Object: Object to certain processing activities (e.g., direct marketing).

8. Cookies

  • We use cookies and similar technologies to improve your website experience. 

9. Data Retention * We retain data as necessary for providing services and in line with legal and tax record-keeping requirements.

10. Data Security * We implement security measures to protect against unauthorized access or alteration of your data.

11. Changes to This Notice * We'll update this notice when necessary, posting changes here.

12. Making a Complaint * Contact us directly for any issues. The ICO can be reached at https://ico.org.uk/.

Let me know if you have any additional questions or areas you'd like to tailor further!